Citrix Workspace For Mac Catalina

| 15-09-2021
[RAND-1-100] Comments

Ans - Citrix Receiver is a component that needs to be installed to access Citrix Applications and Desktops from a Mac device, without installing receiver you won’t be able to access. Having the same issue connecting Workspace app on macOS Catalina. 'Citrix Workspace cannot connect to the server. Check your network connection.' MacOS Catalina 10.15.4 and Workspace App 20.02.0.5. And other Mac with Workspace app 19.12.0.23 It has to be an issue with the latest Catalina updates. Ans - Citrix Receiver is a component that needs to be installed to access Citrix Applications and Desktops from a Mac device, without installing receiver you won’t be able to access. This is how, we will be running Connections, for all users currently using Catalina.

For Detroit Medical Center employees who are on the road or working from home, the following is a list of resources available on the Internet. You do not need to be logged into the intranet in order to access them.

Included are links to read your email remotely, get technical support, medical staff links, and more.

Citrix Workspace App Macos Catalina

Remote Access

What Is Citrix Workspace For Mac Catalina

DMC employees and partners can use these links to access their email, Citrix platforms, etc.

Technical Support

Use these links to get technical support, at work or remotely.

Citrix Workspace For Mac Catalina

  • MAC OS – Install Citrix Workspace

Parking & Security

Use these links to connect to DMC parking and security information.

  • DMC Vehicle Identification Program - Online Application (for employees)

Employee Health & Wellness

Connect to your DMC Health & Wellness programming.

Clinical Links

These links are provided to help DMC employees with frequently-accessed clinical information.

Citrix Workspace Mac Catalina Certificate

  • CHM GE PACS Web Browser

Medical Staff Links

DMC medical staff members, including residents, can use these links to connect to important resources.

Vendor Support

DMC vendors can use this link to securely log in to the DMC.

downloadWhy can't I download this file?
  • Citrix Workspace App

Symptoms or Error

When trying to connect user receives 'The remote SSL peer sent a handshake failure alert'.

Solution

Enable enable TLS_ECDHE_ with P256 and P384 elliptic curve on the Gateway to avoid this error. Review the following KB for additional details:
https://support.citrix.com/article/CTX250104

Problem Cause

Can encounter the issue if utilizing deprecated Cipher Suites. See the link below for additional details:
https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/whats-new.html

Additional Resources

https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/whats-new.html
https://support.citrix.com/article/CTX250104